# Terms & Policy
1. Introduction Welcome to Kiswat! We specialize in recycling surplus clothing, and we strive to provide the best service to our customers by offering a smooth and secure experience. By using our website, you agree to comply with the terms and policies outlined below.
2. Data Collection At Kiswa, we take the privacy of our users seriously. When using our services, we may ask you to provide certain personal information, including:
- Full name
- Phone number
- Address We use this information primarily to provide the requested service and to facilitate the collection of clothing items.
3. Use of Data We are committed to using your personal data for the following purposes only:
- To communicate with you to confirm the pickup of clothing or organize the collection process
- To improve our services to better meet customer needs
- To provide necessary support when required
4. Data Protection We employ technical and administrative measures to ensure the security of your personal data and to protect it from unauthorized access or misuse. However, we cannot guarantee complete security of data transmitted over the internet, so we recommend caution when providing any information online.
5. Sharing Data with Third Parties We do not share your personal information with third parties except in the following cases:
- If legally required to do so
- With service providers who assist us in delivering the requested service (such as shipping companies)
6. User Rights You have the right to:
- Access the personal data we have collected about you
- Correct any inaccuracies in your personal data
- Request the deletion of your data from our systems You can exercise these rights by contacting us through the available communication channels on the website.
7. Policy Changes We reserve the right to modify these policies at any time. Any changes will be posted here, and we recommend reviewing this page regularly to ensure you are aware of the latest updates.
8. Contact Us If you have any questions or concerns about the terms and policies, you can contact us via:
- Email: info@kiswame.com
- Phone: +971 56 970 8000
- Address: Dubai, United Arab Emirates
- Full name
- Phone number
- Address We use this information primarily to provide the requested service and to facilitate the collection of clothing items.
- To communicate with you to confirm the pickup of clothing or organize the collection process
- To improve our services to better meet customer needs
- To provide necessary support when required
- If legally required to do so
- With service providers who assist us in delivering the requested service (such as shipping companies)
- Access the personal data we have collected about you
- Correct any inaccuracies in your personal data
- Request the deletion of your data from our systems You can exercise these rights by contacting us through the available communication channels on the website.
- Email: info@kiswame.com
- Phone: +971 56 970 8000
- Address: Dubai, United Arab Emirates
